Salesforce is used in different business divisions to achieve successful operations with programming and automation techniques. This top cloud-based CRM platform has the power to transform the way your enterprise operates, reinventing both customers and employee experience. The CRM industry has changed considerably over the past decade. Globally, CRM market potential is projected to be $82B by 2025 and growing at 12% annually. The system management category under the service type part is expected to record the fastest growth during the forecast period. India is the house for some of the best technology talents in the world for Salesforce. It’s a hub for innovation and talent; that’s why it’s not just about growing the own employee base and the customer base; it’s about Salesforce Ventures. India is the second-largest employee base for the company outside of the US.